TN
Tebogo N

1 reviews | Active since Mar 2022

09 Dec 2022, 14:59

Lewis Thabazimbi town ke m*s*p*, very very bad service, this is my second time complaining

Lewis thabazimbi town am very disappointed in you, after everything I went through 4 u to come and fix my kitchen unit and also my rob u decided to bring only the rob and refused to fix my kitchen unit always lieying to me saying you will come u will come even now am still waiting, and when I call the return lady always tells me that the handyman is the one refusing saying he is tired, so I really don't know what to do now am even thinking of going to the lawyers because I am a dem good customer when they debit into my account they always get money I've never ever missed payment my account is always on poit but the way Lewis is treating us am thing of taking back their furniture and get done with it.. so Lewis you better decipline ur employees I will through lawyers.....

0
Replies (2)
Lewis Stores
Lewis Stores's reply09 Dec 2022, 15:26
Official
We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
 
 Our reference number is: 789309
Lewis Stores
Lewis Stores's reply19 Dec 2022, 11:39
Official
Dear Miss Nchabeleng

Please be advised this matter has been amicably resolved.

Yours faithfully,
Lewis Stores