TM
Tshepo M

1 reviews | Active since Aug 2015

12 Aug 2015, 13:23

LEWIS TAKES ADVANTAGE OF PENSIONERS

It has been 4 months now that Lewis delivered my mothers refrigerator, which was supposed to come with a care kit (that we are being billed for). TILL THIS DAY WE HAVEN'T RECEIVED IT!!!!!!<br> <br> I have gone to the store numerous times to speak to the manager and the last time I went this is what the manager said to me \ I amm still new here and there's a lot of complaints that I have to deal with of a similar nature ... Please leave me your contact details and I will call you back to find a suitable solution. I gave her the benefit ofn the doubt and after some time I requested for teh care kit becancelled and be removed from our bill seeinfg as they DID NOT WANT TO ASSIST US.<br> <br> Other thing is that the fridge aws supposed to be R375 per month according to the catalogue given to us by the sales lade

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Replies (1)
Lewis Stores
Lewis Stores's reply01 Oct 2015, 15:14
Official
Hello Mahla_ts,

Our ***

Dear Sir / Madam

Please be advised that this matter has been resolved amicably. The account has been corrected.

Our office attempted to confirm with the customer but our efforts were futile.

Yours faithfully
The Lewis Group