Lewis Stores - you are the worst

Once again Lewis Stores proves their incompetence. I am so disgusted, and that is putting it mildy So I have my account since last year October, no payment defaults. My credit limit was increased and I purchased some items again. I did everything in the branch and my instalments were processed in the branch. Due to an error on THEIR side, only my old instalments went off. The threats started immediately, even though I have tried to rectify this. Note that I am 2 days overdue Today they rock up at my work, knowing full well I am working from home. So their intention was to embarrass me at my work place. After a hectic argument with the *********** stand-in branch manager they arrive at my door to collect the goods, this after I had informed them of payment. This the first ever time that there was an issue with my payment, but one would swear I am a default payer. I was made to feel like a ********, as if I am running away with their goods and not paying. All they do is bribe you with a free gift to cover up their incompetence.

Unlike before, I wont leave it there. You will be hearing from my side soon. And I will not rest till Lewis Stores takes responsibility My disgust for Lewis Stores knows no bounds