Lewis Stores Sucks... I'll never buy anything from them again.

I bought a washing machine cash at the Lewis Stores In Old Klipfontein Road, in Athlone. It was my first time buying anything at Lewis, and thought it would be a plesent experience, I would never buy anything at this place or any other Lewis Store ever again. My First problems, was, I paid cash for it, I asked for a Discount... None was given. Then, they made me wait, they didnt have stock. Then they expected me to pay for a device I wanted to take home myself. Right, then they couldn't get stock, then they told me, they would deliver, and not charge me. I was fine with this. They delivered, we tested the mashine. It wasnt' draining the water as it should. I called them to cancel my purchase, and took the mashine back. It's now been two weeks. I still have not received my money that I paid for the machine. After going there multiple times, even sitting there for 2 hours waiting for the store to build up enough cash to pay me back. Still no joy. Then I was told by the manager, I should bring my bank statement so they can do a direct payment into my account. That was 2 days ago. Still no funds received from these guys. I'm really sorry to say it, but I just get the feeling the people that work at Lewis stores, are just a bunch ************. Once they've got your money. They don't care about the difficulties they put you through as their customer. So I took my Bank statements to the Manager, he told me that he would put the cancellation through and the form with the other form to confirm that head office should deposit the funds in to my bank account. Two days later, he still hasnt done it. I call them to find out what's the delay... Nobody knows. I call their head office... they finally get to them, however, my cancellation papers are no where to be found, and there's not even a record of me buying the washing mashine. This was my first time and it would deffinately be my last time, that I ever buy anything at Lewis Stores ever again. Head Office is hopefully going to assist me in my pleight... But Seriously, I'm at that stage, that I won't hold my breath. #lewisstoressucksass