MJ
Malan J

1 reviews | Active since Jan 2020

12 Dec 2022, 21:17

Lewis Stores LIES and incompetence

This has to be the worst company that I have ever dealt with. The Store was okay but I made the mistake of allowing a debt order. Since DAY 1 there have been issues with this. I have been marked as missed payment every month for a year and I keep emailing and fighting with Lewis Store and Head office. I am now going to get hold of the Ombudsman to try and sort this out. I have show each month that there was a payment going in and I am still marked as a missed payment...

I was denied a good BOND on a house because of LEWIS's incompetence. I am going to take the legal route now. NO ONE MUST USE LEWIS STORES EVER AGAIN.. DO NOT GIVE LEWIS STORES A CHANCE ... LEWIS STORES WILL NOT FIX ANY MISTAKES THEY MAKE.. DO NOT EVER ALLOW LEWIS TO DO A DEBIT ORDER..

I tired to let LEWIS FIX their mistake and all it cause was more issues. NEVER trust LEWIS STORES. Cancel your Debit Orders with Lewis.

0
Replies (3)
MJ
Malan J's update28 Dec 2022, 22:52
Reviewer Update
I received a follow up from Lewis Head Office,

It seems that issue has been resolved. Lewis has reached out to resolve my Credit Score issue with the relevant places. I am waiting to see for the update for my score but it does look promising.

I will update and remove this post as soon as my credit score shows to be in order in a few days

Thank You Lewis for getting back to me
MJ
Malan J's update10 Jan 2023, 09:39
Reviewer Update
Lewis has fixed the issue, I am glad that this issue was resolved.
Lewis Stores
Lewis Stores's reply10 Jan 2023, 11:15
Official
Thank you for bringing the above to our attention.