LEWIS STORES KUILSRIVER -BAD SERVICE

I signed a 36 month contract with Lewis kuilsriver in 2016 always ontime with my payments in july 2017 my debit order returned as unpaid but i paid it manually cash at the club by the 10 august 2017 my invoices still showed im behind with that payment whenever i call the branch at kuilsriver they keep on telling me i can ignore the sms's i received coz my account is up to date....in 2018 i called asked them if they can repair my microvawe i was told no there is only one yr warantee (as loyal customer) this made me feel very upset i thereafter called the club again complaining why is my invoice still showing im owing that payment they told me to call HO i then did and headoffice requested for that proof which i dont have anymore....my contract is coming to an end this month and Linda at the kuilsriver branch is now telling me there is nothing they can do for me.....never again Lewis never again (ive been paying R730 for 36 months and now they wan me to pay 37 months ha.a)