Lewis stores in Nigel is gonna be the end of us

I bought a washing machine and a bed but the bed started giving problems in the month I bought it so went to the store to report the bed but no one helped me I have been paying.i tried not paying thinking they will help me the still did they only come to harass me at my house this has been going on From 2024 please help me I just want my bed😭😭😭 I am starting to get sick because of the street and harassment am getting