lewis stores (credit *********)

i had to one star otherwise i wouldnt have been able to write this message to warn new customers not deal with lewis stores here is my situation. I have been a good paying customer for 2 years and 3 months i have 3 accounts with Lewis stores the first one was for household furniture the second account was a set of pots and the third account was for my hubby a tablet and a phone which comes together for exchange for my hubby paying for my gym contract but anways if you are trying to build credit dont do it through lewis the first mistake was to open another two accounts even though it was for small items if you have to many accounts the banks will not give you finance but lewis lies and makes you belive that you can only build up your credit further. I phoned lewis stores the accounts and informed them that instead making three payments for the three accounts i will pay one amount and put there by my account number the differant account numbers that the one payment needs to be broken into account 1 and 2 and 3 which we started doing from April 2018 up a till October 2018 when i got a phone call in November informing me that i am a month behind in payment which cant be as i always make payments as i want to build credit anyways Lewis got back to me informing me that the payment that was paid in November they took the full payment and close account 2 which lewis never phoned me asking if they could do that as a contract was signed that you pay that item off by so many months which they have broken the contract i was very upset as this could have a bad impact on my credit as it will show that i am now behind with payments in account 1 and 3 which i was told by lewis store strand and the head office not to worry pay so much at the end of November which the accounts will not be behind and will not impact my credit score which i did in December i needed a loan to buy transport to get to work and back which i was told that they cant give me a loan as my lewis account is showing one month behind which has a bad impacted on my credit score. At the end of the day i was **** at by Lewis strand and the head office and to make things worse Lewis strand still phoned me the first week of December informing me that my accounts aren't behind due to the payment i made in November now i have to wait 21 till 34 working days for a mistake that Lewis did to a client that has only been good to their company by making payments every month its so unfair that companies like this can just break customers credit ratings and there is nothing you can do and even though you have to wait for their mistake to be rectify it will still show on your credit report for 2 years that you were 1 month behind in payments. WELL DONE LEWIS I WILL NEVER BUY FROM YOUR COMPANY AGAIN. EVEN THE BANK INFORMED ME THAT ALL THEIR CUSTOMERS THAT ARE WITH LEWIS MOST OF THEM THEY CANT HELP DUE TO LEWIS MESSING UP PEOPLES CREDIT WHICH SHOULDNT BE ALLOWED THESE COMPANIES SHOULD PAY A PENALTY FOR WRONGLY DEFAULTING PAYING CUSTOMERS.