1 reviews | Active since Nov 2023
LEWIS STORES
Good day My name is Rozwin
I am a resent customer of Lewis and I am very disappointed in the service I got I was encouraged to open an account with them which I did Thereafter I took a fridge and television on the account Those items are working well....no problems
But then this year....In the month of May I took recycler lazy boy couches with them and it's not even three months and the couches are breaking I called the head office and complained to them but no one is taking me seriously These couches are very expensive....it is R22 000....so the store says they will repair it which I am not happy with I want them to replace my couches
As their website says that they have a 1 year guarantee on their items For something this expensive....for it to break....not even three months of owing it is unexceptionable really
I want the store to replace my couches not repair it 😡😡😡😡😡😡😡😡😡😡
I was contacted from the drivers of the delivery
They were at the wrong house address and I told them where to drop the couches off
They refused to do so and said they will go back to the store and hear from the manager
I was called and told that the drivers is gonna park the bakkie and can only do it Monday
I want the couches to be delivered today
So please can a plan be made 😡
I was contacted from the drivers of the delivery
They were at the wrong house address and I told them where to drop the couches off
They refused to do so and said they will go back to the store and hear from the manager
I was called and told that the drivers is gonna park the bakkie and can only do it Monday
I want the couches to be delivered today
So please can a plan be made 😡
Please be advised this matter has been resolved
Yours faithfully
Lewis Stores
Please be advised this matter has been resolved
Yours faithfully
Lewis Stores
It's me again
Regarding the above mentioned complaint of the couches I purchased at Lewis stores
I don't understand what the problem is but this couches is the worst **** I ever bought
I had it exchanged last year August because there were some faults to it
Recently I picked up that it's breaking again
The back is pulling loosen and the material is tearing by the sitting place
I mean it looks like it's some factory fault because how can something so expensive keep breaking
I don't know what can be done because I refuse to pay for something that is gonna keep breaking
By the time I finish pay it....I won't have any couches because it will be broken
Can Lewis stores please be contacted and a exchange be done or whatever
I purchased this couches at Roodepoort Lewis stores
I don't want this recliner couches
I will take something else and whatever I paid thus far can be placed on the new ones and the balance I will pay
If I knew all this **** was going to happen then I would have never taken the couches in the first place
😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡
It's me again
Regarding the above mentioned complaint of the couches I purchased at Lewis stores
I don't understand what the problem is but this couches is the worst **** I ever bought
I had it exchanged last year August because there were some faults to it
Recently I picked up that it's breaking again
The back is pulling loosen and the material is tearing by the sitting place
I mean it looks like it's some factory fault because how can something so expensive keep breaking
I don't know what can be done because I refuse to pay for something that is gonna keep breaking
By the time I finish pay it....I won't have any couches because it will be broken
Can Lewis stores please be contacted and a exchange be done or whatever
I purchased this couches at Roodepoort Lewis stores
I don't want this recliner couches
I will take something else and whatever I paid thus far can be placed on the new ones and the balance I will pay
If I knew all this **** was going to happen then I would have never taken the couches in the first place
😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡