AJ
Aj J

1 reviews | Active since Jul 2021

23 Jan 2025, 10:55

Lewis stores Bad bedding aftersales

Goodday this Review has been long overdue I Mr Haas has purchased a bed set at Lewis stores George as thwir is 2 Stores in same Hibernia street sales person a 1 Freddie were said sales person ive contacted him followed protocols as per stores with faulty mattras since last year August month its been more than 4 months yes they contacted the factory favtory closed re opened 13th January and still as yet no matrass this is very" Poor "poorest of ghe poor aftersales service ive eva had to deal with as this an health issue i feel your bed should be comfortable but respones and feedback is dismal ive even been to LATTER store manager as even he was no help ive Leeis stores can contact me to discuss said matter so we can resolve this and put the matter to" Bed "

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Replies (3)
Lewis Stores
Lewis Stores's reply23 Jan 2025, 11:12
Official
We acknowledge and are in receipt of the complaint/enquiry An agent will be in contact within 48 hours
AJ
Aj J's update23 Jan 2025, 12:51
Reviewer Update
Ive spoken to a 1 Shamiela ... I acknowledge their respons
Lewis Stores
Lewis Stores's reply28 Jan 2025, 18:13
Official
Good Morning 

Kindly note the complaint has been amicably resolved