Lewis store shoprite Park parow

Lewis is quick to make a quick buck by selling anything to you but their after service is up to ****. I have two accounts with lewis and I was advise by dephney at the Lewis store at parow shoprite Park to set a debit order for both my accounts which I agreed to, the amount was debited as 1 amount. Since I agreed to this debit order my 1 account has been showing areas ever since. On my contractual agreement it shows my contract date for the 1 account was suppose to end in July but i am still paying both accounts because the 1 account is still in areas. What they did was put the full debited amount on the 1 account since I was advise to do the debit order. When I did my enquiry at the store about my account not balancing they told me the fault lies with HO, they were suppose to split the cost between the two accounts every month. What is shocking is that I get no help in terms of getting the issue resolved. At 1 stage I was told they will balance the account out in store and I need to come back later in the month to confirm if its sorted, 2nd time I went around to check it was still not sorted. I was then advise to cancel the current debit order and create a new 1 for the 1 account and pay the areas amount of the 2nd account cash in store. I took the advise and I was willing to pay the areas amount taking in consideration that it was not my mess up in the 1st place. Month end came and both debit orders went off. The 1st one which was supposed to be canceled and the 2nd debit which was the new one. I went into the store to consult them about it and I was practically told that they cannot help me. The account will go into credit and they will either give me credit or offer me something. But what upsets me the most is that daphney at the Lewis store in shoprite Park 1st had a conversation with her work colleague showing her something on her phone before I get helped and then to tell me they can't help me. I said to dephney I have to put bread on the table for my family. Debit orders going off like it's nothing. I got no help at all looking into the matter and trying to resolve it. I am disgusted, so my future debit orders I will stop by emptying my account before you can deduct.