PH
Philani H

1 reviews | Active since Feb 2021

28 Feb 2021, 13:43

lewis store- poor service delivery

From now onwards, I don't trust anything that comes from Lewis Store and I'm now changing to Another furniture store. in 2019 I took a open account with this store and from last year 2020 october, they submit the wrong credit report to clear and they said i din't pay on time whereas i did pay on time. as a result of their lies, i've 18 point of my credit score.

I can say without a fear of contradictions that doing business with lewis store was the dumbest thing that i ever done, i will regret my whole life and i never recomend anyone to do business with capitec.

0
Replies (4)
Lewis Stores
Lewis Stores's reply28 Feb 2021, 19:23
Official
Thank you for bringing the above to our attention.

the Lewis Team
Lewis Stores
Lewis Stores's reply01 Mar 2021, 10:13
Official
We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
 
 Our reference number is:  710956

PH
Philani H's update12 Apr 2021, 14:42
Reviewer Update
you said you are investigating my matter since 1 march 2021 and up until now you haven't done anything. I provided you with slips last month and up until right now there's no feedback.
PH
Philani H's update12 Apr 2021, 14:44
Reviewer Update
you are not trustworthy and have poor customer service and i will never buy anything from you again.