TM
Topollo M

1 reviews | Active since May 2020

17 Sept 2020, 18:08

LEWIS STORE - POOR CUSTOMER SERVICES

Bought a fridge at one Lewis Stores, the store is called BEST FURNITURES, in Polokwane. I am paying them monthly and now it's almost the second month without my fridge working. I have moved from Polokwane cause now am working in Pretoria and I asked them to come and fix my fridge over a month ago and they are not coming or arranging anything but I paying for the thing monthly.

This is irritating and they do not care. PLEASE BE AWARE GUYS AS A CUSTOMER WITH THESE PEOPLE THERE IS NO CUSTOMER CARE. LEWIS STORE aka BEST FURNITURES

0
Replies (3)
Lewis Stores
Lewis Stores's reply17 Sept 2020, 18:46
Official
Thank you for bringing the above to our attention.

The Lewis Team
Lewis Stores
Lewis Stores's reply18 Sept 2020, 15:53
Official
Dear Mr Mokubi,

Please be advised this matter has been amicably resolved

Yours faithfully,

Lewis Stores
TM
Topollo M's update18 Sept 2020, 17:29
Reviewer Update
Thank You, I really appreciate it for considering my issue.
That was a fast response, i just wanted to get my issue resolve.

Am a happy customer and got more than I could have imagined. Keep the good service up!!