OM
Omuhle M

1 reviews | Active since Nov 2023

10 Mar 2026, 11:13

Lewis store is unprofessional don’t buy anything from them

I have been harassed and embarrassed at work by Lewis employees for my account in areas which I have constantly made payment arrangements and I missed payments because of being hospitalised, they have been bullying me at work and pressure collecting causing me to work in an extremely stressful environment because of gossips and the embarrassment they have caused me, they have instructed me today on 10/032026 to loan money from a loan shark to pay the account, this is Lewis in Mthatha near circuit triangle! I’m extremely unhappy This conduct appears to be in contravention of the National Credit Act and the Debt Collectors Act, which prohibit harassment, ************, and disclosure of a consumer’s debt to third parties. I have reported to head office via email countless times with no help or resolution is this unprofessionalism the way Lewis conducts their business???? The bed I bought last year May is even torn on the corners of the base the condition I found it in as I reported on my previous complaints and the mattress that has already gotten flat on one side!!!

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Replies (4)
OM
Omuhle M's update10 Mar 2026, 13:03
Reviewer Update
Are store employees also qualified debt collectors? I was told that they are given permission to harass consumers by the head office, the head office has apparently given them the go ahead to pressure collect and to intimidate consumers in the name of debt collection, today they told me to give them the money, how do I know that giving them this money will even reflect as a payment this is against the law!!!!!
OM
Omuhle M's update10 Mar 2026, 15:56
Reviewer Update
Lewis staff rude and condescending as usual, the call o received was unsatisfactory and a total waste of time!!! They can go ahead and blacklist me now
Lewis Stores
Lewis Stores's reply11 Mar 2026, 08:15
Official
Thank you for bringing the above to our attention.
OM
Omuhle M's update11 Mar 2026, 10:01
Reviewer Update
All I wanted was to make payment arrangements or get settlement offers to just try and pay it off. But I got no assistance only harassment and abuse not forgetting being bul****