LEWIS STORE bad treatment to me, I'm even thinking of suing LEWIS STORES for emotional & psychological distress

It's amazing how other furniture stores do not train their representatives or employees on how to handle their customers or having respect to clients / customers that supports their store. LEWIS STORE representatives or if I may put it correctly, LEWIS STORE in Butterworth came by my work place date 02-03-2026. They scared me to an extent that my blood pressure reached high levels. I might even say that the situation made me feel like it was the police who came to arrest a fugitive or wanted ********. Sitting in my office through the office door I heard people going up the stairs mumbling with pressures high as I can feel the negative energy emitting from the mumbling voices, I stood up from my chair trying to go towards the mumbling voices. Then there approach a man first with a voice raised high as he sees me saying, "IS THIS HIM" as if he's a police officer, but as I looked properly my heart was pounding high. Although I did nothing wrong obviously when someone says statements like that, "IS THIS HIM" you get scared. Okay after all that statement said two ladies who were accompanying the guy, said, "YES THAT 'S HIM" in disgusted voices. By now I could see their uniforms with the LEWIS STORE name on their jerseys. They greeted but not in a polite manner but I let them in anyway, so I waited on them to say what the visit was about. With no hesitation the lady who eventually identified herself as a branch manager or something I'm not specifically sure exactly what her title was but she made it clear that she was above the two people she was with. She started saying that we are here about your LEWIS STORE account which is in arrears. No reason why they decided to come to my work place no apologies about why they didn't call first before they came, what if I had a strict boss or there was a customer in the office clearly by them shouting "IS THIS HIM" before they got in the office they didn't care about that. Do they know that I could have lost my job by them bringing personal matters to my work place and then after I lost my job where would they get the money to finish up paying for the account. There was even arrogance with the two ladies as if they were not hearing what I was trying to tell them, that is very wrong what they are doing in all levels as regards to clients business relationship. Because I asked them as the man was so quiet the whole time I think he was a driver who they forced to accompany them to have that superior scaring tactic which didn't work because he never said a word after his dramatic entry words "IS THIS HIM" oohh poor man he didn't know what he got himself into he was so quiet until I told them to leave my place of work. I even asked the lady who usually calls me regarding my account that didn't I talk to you and we made arrangements I said I've been in a financial problem in the past months and January will be worst because I have to organise money for my children. They will be starting at a new school and I made this account knowingly aware that I might have financial problem as times go on but I'll always recover as long as I'll explain my situation when I'm called and that was what I always did because I'm self-employed and they knew that when they approved my account. Even in this instance when she called me I said I'll try to pay in February or March but if I don't pay in February definitely during the course of the month of March I'll try to pay the little amount I can so that my account would not be handed over. Clearly the way LEWIS STORE handled the situation yesterday you could swear that it was like you were being raided by people running a ****a Shop or Mob justice gang those people do not care they are not professional they put fear on you to get what they want and do not care how your wellbeing is after they get what they want. It's surprising with LEWIS STORE I thought they respected their customers and they want you to go back to their store and support them and even bring potential customers for future purposes. I don't understand for them to ruin their reputation on a customer owing them few months which he negotiated his situation with one of LEWIS STORE representatives and set the months he was going to try and improve his account overlook by paying a part payment for it not to going for debt hand over. Now starting from 02-03-2026 I really hate LEWIS STORE because I really don't know whether some of the tenants I rent with in this building did not hear what was happening my reputation has dropped to low low for real, imagine the looks that will happen now in my work place I won't have the confidence I used to have and by having low self-esteem if you running a business it's hard to run a productive business it's like customers feel your energy is not positive for them to buy from you store until your energy restores its self to normal. When will that happen as I know now it's the beginning of the month where people have money to come buy, so with this stressful negative energy which was caused by LEWIS STORE representatives emitting from me I don't think I will make it this month. You can think no this guy is making a small thing into a big deal, what if I was employed here and I had a last warning for me to be out of a job or my boss was a difficult person who wouldn't understand and he was waiting for one mistake to take me out. Yes even though I'm self employed what about my customers. I then asked them okay I understand you come here in my work place, but if I may ask why then didn't you call first to notify me that you are coming at least that would be professionalism of some sort. Clearly I know you can call me because the last time we spoke on a call 3 weeks back you could get me. And they even claimed that they went to my home address there was no one there. Clearly they not telling the truth because I was going to be told if LEWIS STORE representatives went there. I even asked them where do I stay if you said you went there. The reply was to the address which is on the page they were carrying with them, I asked where is that because if you went to my address you could've found someone in the house and they would've told me that LEWIS STORE representatives came by and said that and that. They were speechless after that, that's when I told them to leave my place of business before any customer comes and see the lack of professionalism LEWIS STORE is and lose more customers in the future. They terrorised me and they ruined my whole day and I was feeling demoralised. I'm even thinking of suing LEWIS STORES for emotional & psychological distress, I might go ahead and do it depending on developments in the next coming days but time will tell, I'm not ruling out suing them as an option.