RM
Refilwe M

1 reviews | Active since Aug 2021

03 Oct 2021, 07:52

Lewis store are *****

I was called in by a sales consultant at Lewis store Da****rt to come and purchase an item since they have a cahs back special. I couldn't go that Saturday so they kept calling and ended up coming to my house.

Fast forward....i was convinced and bought a 20kg machine. Was told they dont have cash in store and will call me to come collect my cas back the very next day. Was never called; i am the one that has been calling them until we decided to go the store. They committed to call us soon and till this day. I am still waiting for my cash back and they are not even bothered about it. They keep lying to me.

0
Replies (3)
RM
Refilwe M's update05 Oct 2021, 07:08
Reviewer Update
Duly noted. Hoping to hear from you.
Lewis Stores
Lewis Stores's reply05 Oct 2021, 12:42
Official
Dear Miss Mokgoshi,

Please be advised this matter has been amicably resolved.

Yours faithfully,
Lewis Stores
RM
Refilwe M's update05 Oct 2021, 12:54
Reviewer Update
Good day

The matter has been resolved. I received my cash back. Thank you!