1 reviews | Active since Mar 2019
Lewis Store
I did an online application with Lewis stores on the 14 February 2019
I received an sms to say i qualify for credit and must come to my nearest store to finalize the application.
Upon arriving at the store and completing the application i get told sorry but we can't help you due to area that you stay in.What the hell does the area i am staying in got to do with anything its ************** and appaling.
When i requested to speak to the manager i had to wait a whole 20 min for her to address me only to be told sorry nothing we can do phone head office why waist our time to approve applications online after filling in our address to still go in to the store to say sorry we cant help you cause of the area you stay in.What has the area i stay in got anything to do with my application.
I phoned head office to lay a complaint to be told sorry we will get to your complaint with in 24 hours what service are lewis store running.I am utterly disappointed for a big company to offer there customers service like that.
Our reference number is: 630985
Our reference number is: 630985
In light of the above we consider the matter as closed.
In light of the above we consider the matter as closed.