SM
Solly M
1 reviews | Active since Feb 2019
11 Mar 2019, 18:02
Lewis secunda services are appauling
Bad service at Lewis secunda can't do follow ups on customers dissatisfaction but fast to call if you skip one payment. It's over a year now nothing has been done and thy called to say thy not gonna change nor cancel my contract even if thy took time to attend me.
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Replies (3)0
Replies (3)
Lewis Stores's replyOfficial
12 Mar 2019, 08:05We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
Our reference number is: 632355
Lewis Stores's reply12 Mar 2019, 08:05
Official
We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
Our reference number is: 632355
Lewis Stores's replyOfficial
13 Mar 2019, 16:50Dear Sir / Madam
As per senior management the complaint has been resolved amicably.
Our attempts to contact you regarding the above has been futile.
In light of the above, we consider the matter as resolved.
Yours sincerely,
Lewis Stores
As per senior management the complaint has been resolved amicably.
Our attempts to contact you regarding the above has been futile.
In light of the above, we consider the matter as resolved.
Yours sincerely,
Lewis Stores
Lewis Stores's reply13 Mar 2019, 16:50
Official
Dear Sir / Madam
As per senior management the complaint has been resolved amicably.
Our attempts to contact you regarding the above has been futile.
In light of the above, we consider the matter as resolved.
Yours sincerely,
Lewis Stores
As per senior management the complaint has been resolved amicably.
Our attempts to contact you regarding the above has been futile.
In light of the above, we consider the matter as resolved.
Yours sincerely,
Lewis Stores
SM
Solly M's updateReviewer Update
29 Nov 2019, 19:08Still your recliners and getting bad everyday Ive been to your store by September the lady by da name of Chantelle and Dumisani promised to attend to ma complain on recliners and a sagging /caving bed. To this day nothing has been done, I kindly request termination of contract effectively, and ma account be sc****d.
It's been 3months and you can imagine how thy will be if used over da festive season
It's been 3months and you can imagine how thy will be if used over da festive season
SM
Solly M's update29 Nov 2019, 19:08
Reviewer Update
Still your recliners and getting bad everyday Ive been to your store by September the lady by da name of Chantelle and Dumisani promised to attend to ma complain on recliners and a sagging /caving bed. To this day nothing has been done, I kindly request termination of contract effectively, and ma account be sc****d.
It's been 3months and you can imagine how thy will be if used over da festive season
It's been 3months and you can imagine how thy will be if used over da festive season