Lewis MUST fall!! Break the Cycle of Poverty.

Thanks for great follow-up on the initial complaint and a good discussion over coffee. My concerns on the very high interest rate and cost structure were addressed, as was the fact that from my perspective their approach is ********* and creates a debt-trap that is escaped only with difficulty. The reduction of debt (per month) is roughly equal to the monthly account fees as well as the insurance/interest on the appliances, resulting in a very long payment term and increased overall costs to the client. The combination of the interest rate and the payment terms + additional costs creates a situation that the client will pay off around 3 times the cost of the original cost. I was reassured that this does not create an incentive for Lewis to have customers contract for the longest payment terms possible. Lewis has already addressed a lack of client understanding of payment terms, even though I did not pick up on this when questioning our worker on his debt or on his contract terms (He did sign off on it a few years ago). Thanks for listening to another perspective!