1 reviews | Active since Dec 2016

14 Jul 2022, 09:08

Lewis Kraaifontein

ABSOLUTELY HORRIFIED BY THE CUSTOMER EXPERIENCE AT THIS STORE. i WAS INFORMED TELEPHONICALLY THAT I AM IN AN ARREARS WITH R4500 and no one can tell me why! Their system is saying one thing and my proof of payment something completely different. I cannot think to myself how an error like this can occur at such a big retailer. My query has been sent to a credit manager with no turn around time provided and a week from now my next installment is due! I have never regretted an account as much as i regret this one stay faar away!

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Replies (1)
Lewis Stores
Lewis Stores's reply20 Jul 2022, 15:26
Official
Dear Miss De Klerk ,

Please be advised this matter ahs been amicably resolved.

Yours faithfully,
Lewis Stores