VM
Venice M

1 reviews | Active since Jun 2018

08 Oct 2020, 11:28

Lewis is the worse

I have never in my life dealt with such an *********** store/business. I was sent a text message during lockdown to advise I might qualify for my installment if I am unable to work, and that I should send my payslips to the claims department. I should have qualified as I was only getting paid uif and I was unable to pay my full installment. Till this day they have never even responded to my emails and my account is now in arears. On top of all that half of the things I Bought is broken, I will never recommend anyone to shop with Lewis, I was warned from family and friends, how I wish I listened.

0
Replies (6)
VM
Venice M's update09 Oct 2020, 11:21
Reviewer Update
Wow what a swift reply I received from Lewis, a very helpful and friendly lady called me and assured me everything will be sorted soon, the Eldorado Park store manager was even there to offer assistance, I am confident that my matter will be resolved soon.
Lewis Stores
Lewis Stores's reply06 Nov 2020, 12:46
Official
Dear Miss Mahoy,

Our attempts to contact you has been unsuccessful

Yours faithfully,
Lewis Stores
VM
Venice M's update02 Feb 2021, 17:30
Reviewer Update
I am defeated by this store, i am utterly dissapointed by Lewis, i dont even have the energy anymore, pls come and reposess your *******, i will be keeping the frigde for all my payments i made, i dont want to talk to this company anymore, pls dont threaten me to make payments, don't call me, dont send me texts, just come fetch ur **** and leave me alone, stay away from lewis stores people.
VM
Venice M's update02 Feb 2021, 17:39
Reviewer Update
I am actually hurt by Lewis, i have never had to deal with such a business before, the branch in eldorado park, i dont even want to talk about them,,,,,,,,, i am done fighting, just defeated, i am in tears now just thinking about this store, i hate lewis
Lewis Stores
Lewis Stores's reply15 Feb 2021, 08:30
Official
Dear Miss Mahoy

Please be advised his matter has been amicably resolved 

Yours faithfully,
Lewis Stores
VM
Venice M's update23 Feb 2021, 07:40
Reviewer Update
Thank u so much lewis stores for restoring my faith in u guys, I really appreciate all u have done to solve my query, I am now a happy customer, thank u.