NC
Nteboheeng C

1 reviews | Active since Nov 2021

10 Nov 2021, 15:59

Lewis head office you guys can do better.

I have never ever come to experience a company so fine with their incompetence and customer care non existence as Lewis head office. I have been waiting for a credit/ refund for almost 2 months. People when you get a chance please do not buy anything from Lewis as their incompetence ends up with you being an issue. The attitude from agents and team leaders is unbelievable. They not afraid to tell a customer we can't help you we been waiting for feedback for more than a month and there is still non. I am very disappointed and fuming. Head office incompetence 🙄🙄 imagine their stores. If anyone cares to help reference number for the complain is 739327.

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Replies (1)
Lewis Stores
Lewis Stores's reply11 Nov 2021, 10:03
Official
Dear Miss Chaphi,

Please be advised this matter has been amicably resolved

Yours faithfully,
Lewis Stores