LEWIS HEAD OFFICE CAROL JOEMATH

I initially wrote a negative report on Hello Peter regarding Lewis stores. My opinion of Lewis stores has not changed and I will still not shop at their stores again BUT I would like to take the time to thank Carol Joemath for her exceptional service. From day one when she contacted me regarding my complaint she was pleasant, polite and helpful. She gave me options to solving the complaint and she followed through just as she said she will. She made contact with me many times to resolve my complaint which was finally sorted. A suggestion to Lewis Carol should train the other consultants on how to deal with queries because if I dealt with Carol when I first phoned the head office i would never have written that negative review. The other consultant was unhelpful and had an arrogant tone. Thank you Carol for all your help I truly appreciate you helping me solve this issue. With your exceptional work ethics and dedication you will truly achieve a lot in life. Thank you.