ZB
Zizipho B

1 reviews | Active since Feb 2023

11 Mar 2023, 08:34

Lewis furniture in kokstad

Is there no law that stops Lewis furniture shop from selling to pensioners on accounts knowing very well that old age grant is not enough for a person to even survive till the next month. My mother is a pensioner I just found out she owes Lewis Kokstad branch R20000. Now they are harassing her even threatening to take her livestock my question now is that from the R1900 that she gets with 7 grandchildren Lewis is forcing her to pay R900 what is the old woman supposed to eat? They gave her a tv, a bed and a fridge in 2019 a year later the tv was not working they refused to fix it but they still harassing her for payments you are exploiting old people your sales department targets them on purpose knowing very well they won’t understand the terms and conditions of your contracts that are written in English which by the way they don’t understand

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Replies (2)
Lewis Stores
Lewis Stores's reply11 Mar 2023, 12:54
Official
More information requested via email
ZB
Zizipho B's update11 Mar 2023, 13:13
Reviewer Update
I have responded to your email let’s also get it out there that this is not the first time you guys hear about this I called to log a complaint and you guys said you will get the regional sales manager to call me iam still waiting for that call but your field agents went to my house forcefully took a child to go show them where my mother was and when they didn’t find my mother they left the child very far away from home to walk back a walk that is about an hour not bothering to take him back home now again my question is do you guy have a right to do so? What if something had happened to this child that you left on the way who was gonna be responsible?