ZM
Zwe M

1 reviews | Active since Dec 2021

28 Dec 2021, 12:37

Lewis exploits the poor

Customer service there is Shame they Keep advertising Same Day Delivery but I waited a month for my Goods.Only called and asked when they deducted the first installment without me receiving my Wadrobe. They selling what they don't have in stock. Now I've requested for my October statement since it Doesn't show up on the Statement they're send to me they saying on their side is Reflecting but Refusing to give me that statement.

0
Replies (4)
Lewis Stores
Lewis Stores's reply28 Dec 2021, 14:29
Official
 
 We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
 
 Our reference number is: 746313

Best regards,

Lewis Stores
Lewis Stores's reply28 Dec 2021, 16:28
Official
Dear Mr Mchunu,

Please be advised this matter has been amicably resolved

Yours faithfully,
Lewis Stores

Best regards,

ZM
Zwe M's update28 Dec 2021, 16:48
Reviewer Update
Lady have phoned me still waiting for the email with the statement. my Email address is *** alternative email is *** 
ZM
Zwe M's update29 Dec 2021, 16:43
Reviewer Update
Thanks to Hello Peter My matter was sorted out Hoping not to have the same problem in Future.