TB
Tusani B
1 reviews | Active since Apr 2019
11 Apr 2019, 22:02
Lewis Durban Russell Street is trash
I am very upset about the customer service I received from Lewis Branch in Durban Russell Street..I made an issurancw claim back in September only got approved in January I have been waiting for my TV since January they keep telling there is no stock now that there is stock they still don't want to give me the TV I want.. The Manager there gave me the worst service ever he was so rude and arrogant he does not even deserve to be called manager
Helpful (0)
Replies (3)0
Replies (3)
Lewis Stores's replyOfficial
12 Apr 2019, 08:30We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
Our reference number is: 636269
Our reference number is: 636269
Lewis Stores's reply12 Apr 2019, 08:30
Official
We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
Our reference number is: 636269
Our reference number is: 636269
TB
Tusani B's updateReviewer Update
26 Apr 2019, 09:56Thank you so much to Sherifa from head office and Anada from Lewis Durban Russell Street. They were able to assist with my query and I have now received my new TV the product I wanted.. I am very happy ??
TB
Tusani B's update26 Apr 2019, 09:56
Reviewer Update
Thank you so much to Sherifa from head office and Anada from Lewis Durban Russell Street. They were able to assist with my query and I have now received my new TV the product I wanted.. I am very happy ??
Lewis Stores's replyOfficial
26 Apr 2019, 10:14Thanks for bringing the above to our attention.
Yours faithfully
Lewis Stores
Lewis Stores's reply26 Apr 2019, 10:14
Official
Thanks for bringing the above to our attention.
Yours faithfully
Lewis Stores