Lewis

I was contacted by Shamina, we had made payment arrangements, she said if I have any queries I can contact her directly on this number ***, I was pleased to know that when I have a query I will be able to get assisted. I have been calling this number since Monday the 13th of May, even as I type this I am calling this number and no is picking up. I would like make other payment arrangements. The call was picked up and the confusion with Lewis began. I was transferred 3 times since 10am and still no arrangement in place.