RS
Reginald S

1 reviews | Active since Jul 2018

24 Jul 2018, 20:25

Lewis Best home and electric Kimberley , lowest service received.

Booked in my washing machine for repairs due to it making a noise when lifting up the lid after spinning and the washing tub is leaking , ever since no word from the store to communicate the progress of the repair . Today washing was done ,the spin is no longer working . I am fed up with this kind of service essentially when its under warranty and i am paying for insurance . Geraldine is aware of the matter ,went to the store today to find out how far they are with the matter , she told me unfortunately she , doesn't know the number of the supplier , very dissatisfied to hear that , since your selling something but after service is poor . I am pleading with Lewis headoffice for a way forward .

0
Replies (3)
Lewis Stores
Lewis Stores's reply25 Jul 2018, 09:18
Official

We acknowledge and are in receipt of the complaint / enquiry, and we are in the process of investigating the matter.

Our reference number is:607317

RS
Reginald S's update06 Aug 2018, 12:17
Reviewer Update
The washing machine is workings , Geraldine continued to give me feedback . Great job :-)
Lewis Stores
Lewis Stores's reply06 Aug 2018, 12:46
Official

Thank you for bringing the above to our attention.

Best Home and Electric.