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Vuyisile H

1 reviews | Active since Nov 2019

22 Nov 2019, 08:28

Lewis arreas of R8499 listed on ITC for 9 years now

Good Morning

I am writing this angry and my heart is very heavy with the report I just got from the banks when applying for the home loan. Please note that I long finished paying Lewis in 2009 however I am still listed on ITC as it appears that I am in areas of R8499 which is not a true reflection. I have a paid up letter for that matter. I can not be blocked by Lewis account because I long paid up the account, another thing I did not list myself from ITC Lewis did and for me to be running around asking to be removed from ITC is really not on. I have a paid up letter. Can I be assisted I am ****ed about this nonsense of retail company especially Lewis. I don't have furniture accounts anywhere I buy cash because Lewis showed me that they do not care about our statuses even now its the proof that they ruined my name. I am very angry because Lewis in where I am staying can not assist as I do not appear on their records this is long time account I can not stand Lewis anymore.

Please assist.

0
Replies (4)
Lewis Stores
Lewis Stores's reply22 Nov 2019, 09:25
Official
Dear Sir/Madam 

We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
 
 Our reference number is: 663135
VH
Vuyisile H's update22 Nov 2019, 11:01
Reviewer Update
Please as a matter of urgency
VH
Vuyisile H's update22 Nov 2019, 11:56
Reviewer Update
Please note that a lady from Lewis HO called me telling me that the listing was with Experian so they confirming that it has been updated however I am angry again because of how she is handling thus matter when I am asking why it was not updated she is telling me she can not answer me regarding that because I did not call them straight but I went to via hellopeter. I need proof that this has been updated not verbal communication I personally send the paid up letter years back to Lewis and all ITCs n they never responded to take what I am told hell no. Pity I did not get the name of this rude lady her number she called me from was *** so she must not ill treat me yet its them and the legal department they handed me over that did not communicate she better not irritate me.
Lewis Stores
Lewis Stores's reply22 Nov 2019, 15:41
Official
Dear Sir/Madam,

Please be advised this matter has been resolved amicably

Yours faithfully,

Lewis Stores