Lewis and their Empty Promises!!!

Here is an update...

A guy from Swartland Electries came out Yesterday, as he stated to me phonically he went to house number ** and saw that the house was empty and there was a for sale sign outside the house but he went to go knock on the door and nobody answered. Then he tried to contact Ms Davids and she did not answer her phone and at this point, he decided to leave Vredendal.

Yes, the gentleman is correct the house next to us is empty but we stay on the same property and you can see that we are part of the house, surely at this point the gentleman from Swartland Electies could have come and asked what is going as I have arranged for my mother to be there and she waited like a fool from eight am for him.

When Ms Davids saw the missed call on her phone she immediately messaged me and asked to call this was at 15:31. Ms Davids is also working and could not answer her phone at that time as she was busy with a client. This is when I called the gentleman on the following number *** *** **** from Swartland Electries, he stated that he went house but it was empty and he could not go to the house on the same property as he went to house number 11 and that he did call Ms Davids but she did not answer her phone and he will not turn around and come to Vredndal as he is by Trawel now!

I asked the gentleman why didn't he go to Lewis in Vredendal to report this to them as we logged a complaint as they know we were waiting on him and they could not give a time, his response was he was there in the morning. With this in mind, does the gentleman not give Lewis feedback as he was called by Lewis to investigate our complaint. This is unacceptable and unprofessional. Both and Lewis and Gentleman from Swartland Electies know that we are waiting for him since last week and now there is no way forward and it is like no one cares because it is not their problem.

Also, we are still waiting for feedback as promised by the Head Office of Lewis.

Frustrated Customer.