1 reviews | Active since Oct 2016

28 Jan 2019, 21:30

Lewis account balance never gets repayed!

I have three accounts. Never missed a payment on LEWIS STORES. Balance R17556 in October 2018 (paid the November and December installment in full - I have receipts to prove this) and after January payment still R17556. I went to the branch no one could explain or help and no response from customer CARE!! I keep getting sms that my account is outstanding but I always pay on time.

0
Replies (2)
Lewis Stores
Lewis Stores's reply29 Jan 2019, 09:02
Official
We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
 
 Our reference number is: 626948
Lewis Stores
Lewis Stores's reply01 Feb 2019, 11:24
Official
Dear Sir / Madam 
Please be advised that the matter has been resolved amicably.



Regards,


Lewis Stores
Customer Service