1 reviews | Active since Jun 2017

26 Jun 2017, 08:28

Laptop Repair

<p>I took my laptop to Lewis Store for repairs on the 13th of June 2017 and have a document from them to prove it. It has been two weeks now but my laptop has not been attended to or given a "job number" as they put it.</p> <p>I'm honestly disappointed at how Lewis is dealing with the matter, they are practically dragging their feet.</p> <p>What pians me is that, my family has been a loyal costomer to Lewis Stores since 2001, so honestly think we deserve better.</p>

0
Replies (3)
Lewis Stores
Lewis Stores's reply26 Jun 2017, 09:22
Official

We acknowledge and are in receipt of the complaint / enquiry, and we are in the process of investigating the matter.

Our reference number is: 572532

Lewis Stores
Lewis Stores's reply29 Jun 2017, 13:09
Official

please be avised that the matter has been resolved amicably.

Lewis Stores
Lewis Stores's reply29 Jun 2017, 13:09
Official

please be advised that the matter has been resolved amicably.