Lack of Integrity

I am so disappointed with the way your company handles our queries

I logged a complain its now going for a month and nothing has been actioned. No call no follow up nothing. I spoke to Percy who confirmed with me that my complain will be attended to but till today nothing The kitchen unit I have bought from you guys is poor quality and what irritates the most is the fact that on the I instalments that I pay insurance is included and all other unnecessary covers but we pay them anyway. So why aren't our queries taken with the same speed u show when one has skipped a payment?

Its impractical to have one repairs person cause we cannot be on the queue for our things to be fixed while I pay insurance with no queue. This is unacceptable I regret opening an account with lewis I will not recommend this company. You take your customers for a ride

I want my unit fixed or you can come fetch it and give me back my money

Lewis pritchard