Justice Finally

After so much injustice finally got assisted.Got a call from a lady by the name of Carol from their HO "Cape Town" wanting to know what transpired,I than explained everything soon after that she called again saying I should go to the store and pick anything of the same value. Only to find what I wanted was R1500 more, Manager told me I need to pay cash for that, why I don't know n I had my bank card with me. He than also said should I have any problems with what I'm taking now the store is not responsible 😳, left store to withdraw the cash also called Carol cause I didn't understand why would the store not be responsible since I'm purchasing from them, she than told me she'll call be. Soon after the Area Manager called asking if I can come back to the store n Wow when I got there he told me I can take the TV stand and don't have to pay the difference. So I'm writing this to say Thank you to the team, I just so wish the store can learn from you. I myself don't believe in the say " customer is always right" but it's best we always listen should we find ourselves in the wrong let's rectify and move on.