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SHANNON T

1 reviews | Active since May 2020

01 Feb 2026, 17:55

Incorrect payment updated on ITC Experian

*** Incorrect payment profile on ITC Urgent

To Who it may Consern

Dear Management Team

I am writing this review to inform you about the head of your accounts department who updates payment history on EXPERIAN ITC I have encounted that this consultant has been unhelpful with my request I was asked by experian ITC to get into contact with your department to ask you to update my payment profile for the month's July August September October November 2025 as my debit orders for those months were successfully received but it's been updated as missed payments on ITC this has now effected my credit profile as I am in the process of buying a property. The Manager in question did not listen to my request instead she told me to send my report through to her and she told me she needs to see the report first. Why would I make up this information. Secondly you are not allowed to report incorrect information I have emailed experian and the ombuds for assistance. I have to

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Replies (2)
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SHANNON T's update06 Feb 2026, 11:21
Reviewer Update
Still no response
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SHANNON T's update09 Feb 2026, 15:07
Reviewer Update
Just imagine the nerve of this company the very same rude arrogant consultant called me and still insisting that they have not received payments for May June and August this is blaytin lies