1 reviews | Active since Oct 2016

12 Dec 2018, 06:57

*********** AND RUDE

They are the worst people I've ever had the displeasure of having an account with as a new customer... People warned me about them!!!... I took out furniture with them in November and I ran late with my first instalment... I have had so many phone calls from different *********** staff despite the fact that I personally made arrangements with the branch manager!!!... So yesterday I received a call from my brother who advised Lewis was at my house looking for me... Just who the hell do they think they are... I will not be bul**** nor harassed by any credit provider or any of their staff!!!... Their staff is *********** and plain down RUDE and not to mention uneducated about the National Credit Act!!!... And don't even get me started on how laid back they are when you enter the store!!! I called the credit ombudsman who sent me application forms because I will not tolerate this in any way and from there I am going to the NCR!!!

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Replies (1)
Lewis Stores
Lewis Stores's reply12 Dec 2018, 11:48
Official
We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
 
 Our reference number is: 622536