I'm a very unhappy cash paying customer!!!!

Item: Lewis Stores
Rating: 1
Author: Elmarie M

Am a cash paying customer..I bought a bed in sept 2022... experience within 3 months that the bed has been making noise..I've missed placed my slip but I went back to them in February the 7 of 2023.... they've said that they will assist me but still hasn't ..,..am being told every time that they will come and replace the bed but am still waiting...so is this how Lewis is treating cash paying customers????I'm really unhappy with the services and I won't advised any one to buy from Lewis stores

Helpful (0)

Replies (2)

Lewis Stores's replyOfficial

26 Jun 2023, 13:37

Dear Miss Morgan,

Please be advised this matter has been amicably resolved

Yours faithfully,
Lewis Stores

Lewis Stores's reply26 Jun 2023, 13:37

Official

Dear Miss Morgan,

Please be advised this matter has been amicably resolved

Yours faithfully,
Lewis Stores

Elmarie M's updateReviewer Update

26 Jun 2023, 13:58

Ver happy about the assistance I got from Helo Peter...and for Carol who has assisted me in the best way possible...I must say that she went above and all ..she didn't stop following up about my request..till I received what I've asked for ..she went the extra mile am just sorry for the Store that made me go this far ...but I hope a lesson was learned.

Thank you Helo Peter and Carol for the help

Elmarie M's update26 Jun 2023, 13:58

Reviewer Update