******** ATTENDANCE BY BRANCH AND HEAD OFFICE

I went to buy sound system first week april we agreed on it.aoearently when I went to the store they offerd me a different one telling ke what I wanted is out of stock. The sales person Hilda conviced it's good like the one I wanted. .Later on I dicided I don't want it.I went to the store to find out if they can get me what I wanted I'll wait, Mandela Hlatswayo the store manager was so Rude telling me therz no stock and u have to take what they have. I said ok then he said to "I'M SURE U ARE SURE BECAUSE I HAVE NO TIME FOR CANCELING AND ACTUALLY YOU HAVE BEEN SO DEMANDING THAT'S WHY I TOLD HILDA NOT TO PROCEED WITH YOUR SALE BECAUSE YOU SEEM UNSURE. THAT'S WHY I DON'T WANNA DO YOUR SALE..WELL WE had a long conflict in de store. A month later the system was damaged I took it to the store .they kept it at the store for a month without attention. I called head office and spoke to NONNY. SHE PROMISED TO RESOLVE BUT NOTHING WAS DONE. I CALLED SINOTEC AND THEY TOLD Me my complaint was not lodged..Mandla felt threatened and called my husband and starting to promise me new goods and free delivery. When my husband went to the store it was 10 minuted before they close. He told my husband they are closed and I should come myself .when I called a lady told me manager not there and I was standing at the door looking at him inside the shop..Always when I call manager doesn't want to take my calls and it's 4 monta without my system but they still calling me to come pay it but can't give me a new one. I spoke to the regional manager mr stander .since he promised to get back to me when he goes to the store and it's 2 months now since waiting for him.I'm becoming blacklisted for something I used for a month .I have 5 months waiting for my sound system. I don't want it anymore they should wipe away the money they say I owe them