I will be taking this to the Ombudsman...

Item: Lewis Stores
Rating: 1
Author: Gloria M

<p>On the 1st of Nov my mother (Sephowane Monama) made her monthly payment at the fnb branch in Midrand ,on the deposit she made a error on the reference, she obtained the proof of payment and someone from the store who was sent by Zanele came to my mother's house to pick up the proof of payment ... I don't understand why her account has been credited ? The store has the proof of payment.</p> <p>Account number: 0 ********** 71 04</p>

Helpful (0)

Replies (6)

Lewis Stores's replyOfficial

21 Dec 2016, 08:20

We acknowledge and are in receipt of the complaint / enquiry, and we are in the process of investigating the matter.

Our reference number is: 559813

Lewis Stores's reply21 Dec 2016, 08:20

Official

We acknowledge and are in receipt of the complaint / enquiry, and we are in the process of investigating the matter.

Our reference number is: 559813

Lewis Stores's replyOfficial

21 Dec 2016, 09:55