I WILL BE TAKING THIS FURTHER

Two months ago Lewis handed my account over for non payment but payment has been made as its been every single month, they did not even bother to call me prior to handing over my account. This month Lewis called to ask for payment and I have sent them my proof of payment but now nobody is responding to my emails. I hope that my account has not been handed over again. I have called the head office twice this morning the call gets picked up without any answer and gets put on hold. I must say that Lewis has the worst customer service I have eve received in my whole entire life. Starting from the branch straight to the head office. I have called your head office 6 times in a spam of 5 min, every time I call my call gets put through to customer service where the call doesn't get answered at all, on my 6th attempt I spoke to Ruth who then put my call through to the manager who also didn't take my call. I just want resolve the matter regarding my account please. The Lewis team is really ridiculous when it comes to customer service. Please can someone get back me regarding this issue.