nM
nkosingiphile M

1 reviews | Active since Jul 2016

27 Jul 2020, 15:07

I have been ******!!!!!!!!!!!!

Last year around October (2019) I purchased a TV and my TV license was up to date. I always pay my license at the beginning of each year. When i took the credit with Lewis the manager advised me that they have included a TV license fee in my account. I queried this because it did not make sense to me why am being charged twice in one year for the TV license. The manager told me i don't need to worry because they will pay SABC on my behalf for this year(2020). To my surprise i receive an sms from SABC that my account has been handed over to debt collectors . I called SABC and told them what happened ,they wanted proof of payment of which the store failed to produce. I have already paid SABC an amount of R402 (INCLUDING INCURRED INTEREST). Now all i want from the store is reimbur*****t or else i am going to report this to credit ombudsman. Be warned!!!!!!

0
Replies (2)
Lewis Stores
Lewis Stores's reply03 Aug 2020, 09:07
Official
Dear Sir/Madam,

Please be advised this matter has been amicably resolved.

Yours faithfully

Lewis Stores
nM
nkosingiphile M's update03 Aug 2020, 12:23
Reviewer Update
My complaint has been resolved... I would like to thank Carol from head office for responding so swiftly to my complaint,you are the best!!!