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charlotte N

1 reviews | Active since May 2019

04 Mar 2022, 14:07

I hate lewis

I paid my debt in cash. I do not owe them anything but I have to still keep paying for their incompetence. Lewis mamelodi denlyn, as if I didn't get enough attitude from the cashier, the manager practically told me to go to hell. I had a weekly debit order agreement with them. I gave the two weeks to clear it because I settled my account. They kept debiting, I understand the first time and went in with a bank statement to get my money back. I am Tired! Of loosing my money to make bank statements over nonsense that's not mine. Lewis I want my money and I am not doing one more back statement!!!! And teach your staff customer service!

0
Replies (2)
Lewis Stores
Lewis Stores's reply04 Mar 2022, 14:38
Official
 We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
 
 Our reference number is: 754393

Best regards,

Lewis Stores
Lewis Stores's reply09 Mar 2022, 15:44
Official
Dear Miss Ndimande

Please be advised this matter has been amicably resolved

Yours faithfully,
Lewis Stores

Best regards,