1 reviews | Active since Jan 2017

22 Jul 2020, 21:51

I feel ******

Today(22/07/2020) my husband and I made a purchase of a dona bed in Lewis, Potchefstroom. We were told that we needed to pay for delivery... We had to pay R100 on top of the R5000 that we paid for the bed(after refusing to pay R150) for the delivery, my question is: Why do we have to pay to have the things that we buy from you(your store) delivered to us? What are the store vans(vehicles for) and this is not the 1st time this happened... Is this the new store policy?

0
Replies (2)
Lewis Stores
Lewis Stores's reply23 Jul 2020, 10:06
Official
We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
 
 Our reference number is: 685600

Lewis Stores
Lewis Stores's reply23 Jul 2020, 12:38
Official
Dear Sir/Madam,

Please be advised this matter has been amicably resolved

Yours faithfully,

Lewis Stores