I am feed up with Lewis

I am really starting to be irritated by the service, I am getting from Lewis. I opened my account at Randburg.

I wanted to settle my account and I was given the amount that I need to pay from the store. The balance was R8547.80 and I was told that I need to pay R6047.80 to settle the account, the rest of the balance will be cleared because it’s a discount.

I make payment on the 28/02/2026, then I am being told by the store guy who was assisting me to wait. On the 16/03/2026 my account gets debited, I call the guy why is my account being debited because I paid off my account, I am told that I can wait for the refund or come to the store to collect cash. I didn’t get to the store because I received a wrong location that took me to Vaal.

I have been very patient but Lewis you are making me a fool and taking me to pillar to post with my settlement letter and refund, how is it my fault that I got a discount that is not getting cleared from my account, every time I call in, I need to explain my story to different agents.

I work for this money, R6000 is a lot of money. I will take this further, I have suffered financially loss at first because I need to call you using my airtime, secondly I received a wrong location to Vaal and I ended up paying R700 for that trip. Lewis you will start taking your clients seriously by me.