1 reviews | Active since Feb 2023
Humiliated.
I have been trying to contact customer service, however their inboxes are full.
So I am now posting it here to get it to someone!!!
This is Lewis Alberton.
Dear Carol,
I am extremely upset and humiliated that your team came to my work yesterday demanding payment!
1. Dumisani was supposed to have loaded the debit order on my Tymebank account the day the contract was signed. Which was obviously NOT done. He had ample time to contact me to tell me if there was a problem. 2. So the 1st payment did not go off. I was going to make a double payment at the end of this month to cover for the blunder the store made. 3. Yesterday, however, Uncle Moleme and Lebo pitched up at my workplace, demanding payment. 4. What type of people does this??? I could loose my job because of such behaviour, how would I pay you then!
I am making a double payment this month, which I will go and pay at the store, seeing that there clearly is a problem with them loading a debit order.
I would appreciate it if your store staff DOES NOT come to my workplace!
They come to your workplace, after messing up on their side! For the 1st payment.
Honestly!
