Horrific experience

Bad Client service. I've been a client with Lewis for more than 3years now and now what am experiencing is degrading. My problem is Lewis is deducting 3times the money it ought not to deduct. I only realized 3months ago that they have been deducting on accounts that were suppose to be closed. I went to one of their branches in Kimberleyand they could not help up until on the 21st when they said the mistake is from their side however I am not happy as I haven't received what is due to me. This had badly affected my credit profile as I have now high obligations. I've been tossed to and fro from department to the next can Lewis sort this out ASAP. Clearly loyalty means nothing to them.