Horrible quality

I'm very irritated by this store.. They must rather just close down because they are just selling HORRIBLE QUALITY and they expect their payment on time. I bought a Sasha corner Chaise lounge suite and a proline laptop and printer bundle and they decided to add a Ellies FBWPPE Surge power protector without my consent.

The couch broke within a month... The wood broke and tore the material and they fixed it.. I notified them that my power bank fell in the couch and they must return it with the couch and they never.. Whoever fixed it took it..

The laptop gave me problems as well.. The screen freezes and there is a button that doesn't work and the laptop never closed properly.. The charger also gave in.. I sent it back to the store and I'm waiting over a month for them to fix it or exchange it.. I'm paying insurance but when it comes to them sorting it out they take forever.. I sent head office a email to explain exactly what's going on with the laptop and my main reason why I need the laptop which is for my assignments and I asked them not to take long but they not phased by my request.. Horrible customer service as well.. I don't think it's fair to pay for such k*k quality and services!