EB
Etheresia B

1 reviews | Active since Dec 2022

25 Feb 2025, 09:40

Horrible, poor, disgusting service from Lewis store Paul Kruger

I have a serious problem with the staff from Lewis store Paul Kruger in Pretoria. We pay our account every month on the 25th and they have been calling us none stop. Every month they make stupid calls to ask when our debit order will go off were about they have it on the computer and they have been calling none stop. Why don't they call the clients who does not pay now they calling who pays every month. My concern is now they even send me SMS on Sundays to ask if payment was done. People hear me now if you like to purchase any furniture don't go to Lewis ever they treat the customers like prisoners they treat you like you are in kindergarten and you need to be reminded of you payment. I hate Lewis I will not recommend you to buy anything from Lewis they are a bullies and they think it's a joke. I'm not leaving this matter here. I'm going to show the staff from Paul Kruger I'm the wrong person to been taking for a fool. Yesterday a lady called to ask for payment and she saw on the computer debit order has been set for the 25th this morning it went through they received the payment and yet I got a called again. I'm wondering are they doing the same **** to the other customers the way they do this to us. No I'm telling you today Lewis it's stops today. Your customer service is very bad, poor hatred and disgusting. Your staff had no telephone etiquette please do send your staff your proper telephone training because they are useless and have no class. Sies man and you still want clients. Please make sure I get the feedback From head office today.

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