Horrible customer service at LEWIS stores

I took furniture from this store to the value of +R60 000.00 a couple years back. I have never missed my payment installment as agreed by over R200.00 every month now my account balance is at -R7000.00. However this store has a tendancy of bombarding its customers with irritating sms's every after 2 or 3 days that concludes with "ignore if youve paid) asking for payment while payment have been made but somehow at they end they are unable to locate payment. After locating the payment you receive an SMS apologies for the number of sms's sent to you and thanks you for your payment received after a few days the same irritating SMS, starts again.

When you double your installment in 1 month to try avoid the SMS's next month it never seems to help, you still received this million sms's. It is theee most annoying thing I had ever ever came across and would never recommend anyone to open an account nor buy from this store, I for one will never make use of they services ever again, there is no respect, nor service for its customers, the only time you're ever given service is when you come to open the account as it takes almost a full day of you waiting at the store to receive confirmation, so that you dont walk out they buy you Kfc streetwise 1 with 500ml coke as a token of good service to come while its only bullshill that follows.

If ever you looking to open an account I urge you to try its competitors eg. Jet Mart, game, Russell etc. based on what you looking to buy, you might find joy, piece, exceptional service, customer appreciation and keep on returning again again and even start recommending to other friends and family members who are looking to purchase furniture on credit but not LEWIS STORES.