Harrasing customers even when you pay your account

Lewis stores and harassments are really the same thing. Every month i pay my account via easy pay 2 days before im supposed to pay and every month i get an sms accompanied with a call saying i did not pay and every month i must share my proof. When Lewis was debiting the incorrect account i went into the store on 3 occasions and one i was just fresh out of hospital where i went to update my account number and guess what. Till this day the wrong account is being debited. Lewis is doing nothing about this but rather having rude consultants calling me. I wish i had money to pay you guys up because your service and company is the worst i have ever had to deal with. You dont care about your customers and it doesnt matter how many times to complain it falls on deaf ears.